Delegation: The Art of Delegating Effectively

Delegation is often one of the hardest skills for supervisors and managers to master. However, the skill can be learned. This course explores many of the facets of delegation including when to delegate, and who to delegate to. The delegation process is reviewed step by step, to see where the pitfalls lie, and what can be done about getting around them. This one-day course is for supervisors and managers who want to improve their ability to effectively delegate in order to achieve improved results.

How You Will Benefit:

• Clearly identify how delegation fits into your job and how it can make you more successful
• Identify different ways of delegating tasks
• Use an eight-step process for effective delegation
• Give better instructions for better delegation results
• Ask better questions and listen more effectively
• Recognize common delegation pitfalls and how to avoid them
• Practice your delegation skills

Class Length: 1 day (approx. 8 hours)

Beverages and munchies provided; one hour mid-day lunch break.

What You Will Cover:

1. What is delegation?
2. Why delegate?
3. Picking the right person
4. The delegation meeting
5. Levels of authority
6. Giving instructions
7. Communication skills
8. Monitoring delegation
9. Practicing delegation
10. Giving feedback
11. Becoming a good delegator